We received our full Dunlop latex mattress from Nature’s Embrace aprox week ago. Unfortunately, we have had bad experience.
The first night, I awoke after about hour of sleep with significant muscle pains because the mattress felt too firm, with lots of push backs, which is weird to me because top 2 layers were soft. Our mattress has five 2 inch layers: firm-firm-medium-medium/soft-soft. 2nd layer from top is split to two different firmness. I slept on 2nd layer from top, soft.
The second night, I awoke with sore muscles again but also with strong pain in my lower back and hips. I’m currently dealing with sciatica issues for last year or so. My wife experienced less discomfort then me, but she was unable to sleep on her side, her preferred sleeping position, due to insufficient shoulder pressure relief and she’s wake up with numb hand.
After two really bad nights, we purchased a 3 inch memory foam topper to try to improve our sleep. While this helped little bit, the memory foam’s sinking feeling negated the benefits of the latex mattress and generally, I would like to avoid memory foam if is possible. Additionally, this mattress lacked adequate side support which can be annoying during the night in queen size mattress. I understand that most people need some time to adapt to a new mattress, especially a latex one, but if we could not sleep at all, how can we adapt? I have replaced and sleep on many mattresses through my life but never experience anything similar, that I can’t sleep at all. Unfortunately, if I’m going to return this mattres, will cost me more then 1/4 of the price for restocking fee and shipping.
Because of all this, I’m thinking about to exchange the latex mattress for hybrid model with coils and two latex layers to improve side support at least. Not sure if firmness will be different also, with Dunlop latex. We can do one exchange for free but I can ask if we can exchange mattress completely. We previously tried a hybrid latex mattress locally (but with Talalay latex) and found it very comfortable, but ultimately decided against purchasing it due to concerns about the seller’s honesty regarding the mattress components.
Can someone more experienced give me some good advice what to do, how to improve sleeping experience. We will like to stick to latex if is possible and we like concept where we can replace components after few years if something changes. I would say that memory foam almost is not the option due the heat and sinkage feel.
Edit: forgot to mention, we are couple in mid 40’s, I’m 174cm (5,8”) and 86kg (190lbs); my wife is 165cm (5,4”) and 59kg (130lbs)