Hi there,
I was interested in purchasing one of your mattresses. I went to place my order and it took the 15% off but not the $125 for my mattress. I used your online chat and they said the mattress underground offer is no longer valid. Just fyi, you might want to get that removed from the mattress underground website so others don’t get misinformed. I was looking forward to purchasing a mattress but I’ll have to hold off for now so I can budget in the extra $125 I thought would be discounted from my purchase price. Take care and hopefully I’ll be back soon for a purchase!
Hello Qualitysleep,
I hope this message finds you well.
I’m truly sorry to hear about the experience you encountered with @My_Green_Mattress. After reviewing their Member Profile Page, I can empathize with the confusion you’ve experienced. It seems that they typically offer a standard discount of $125 when no other promotions are active.
I completely understand your perspective regarding the need for clearer communication about the inability to combine promotions. It might be worth reaching out to them again to inquire about any upcoming promotions, especially with Memorial Day just around the corner. There could be an opportunity for them to offer a promotion that aligns better with your budget.
Here at the Mattress Underground, we take pride in our commitment to impartiality, transparency, and honesty when guiding individuals on their journey to finding the perfect sleep solution.
I sincerely hope that engaging in a conversation with @My_Green_Mattress about potential upcoming promotions tailored to your budget and sleep requirements can help resolve this issue satisfactorily.
Thank you for being a valued member of our community, affectionately known as a MUGster. Please know that we’re always here to assist you.
Warm regards,
Maverick
I seemed to have received it as long as you @My_Green_Mattress receive it!